kella 88 Responsible Gambling
Betting should be a form of entertainment — not a burden on your life. We want every member to enjoy themselves within safe limits.
Why Responsible Gambling Matters
kella 88 believes that online betting is a form of entertainment that, when enjoyed responsibly and within set limits, is not harmful. However, when it becomes a habit that goes beyond control, it can lead to financial, mental, and family problems. This is exactly why we place our commitment to responsible gambling as our highest priority.
Only individuals aged 21 or above may open an account and place bets on our platform. Access to this site is strictly prohibited for minors. If you have young children or teenagers at home, please enable parental controls on your devices and keep your account login details secure.
Under our Terms and Conditions, every member must go through an age verification process at the time of registration. If a member opens an account using false information, the account may be permanently closed and any deposited funds may be forfeited.
Always treat betting as a leisure expense. Only play with money you can afford to lose without affecting your daily life. More detailed guidance is available on our FAQ page.
Self-Limit Setting Tools
kella 88 provides several tools to give you full control over your own betting activity.
Deposit Limit
Set a maximum amount you can deposit per day, week, or month. Once this limit is in place, you cannot increase it before the set period ends.
Bet Limit
Set a maximum amount you can wager within a given period, so you do not lose a large sum unexpectedly.
Session Time Limit
Set a time limit for how long you play in one session. When the time is up, the system will automatically alert you.
Cool-off Period
If you want to take a short break, temporarily suspend your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this time.
Self-Exclusion
If you feel the need, you can apply to close your account for a longer period — from 6 months up to 5 years. This decision takes effect immediately.
Direct Support
Contact us in Bengali via our 24/7 live chat or email with any concerns or questions — our trained support team is ready to help you.
Warning Signs of Problem Gambling
If any of the following are happening in your life, it is an important signal that you may need help.
- You are betting more and more to try to recover money you have lost.
- You feel restless, irritable, or anxious when you try to stop playing.
- You are putting betting above time with family, friends, or work.
- You are borrowing money or selling belongings to cover expenses or fund your betting.
- You are hiding your betting from family or people close to you.
- Betting is affecting your sleep, eating, or daily routine.
- You are using betting to escape stress or anxiety.
There is no shame in recognising these signs. Seeking the right support is the way out of this situation.
Apply for Self-Exclusion
Fill in the details below to activate self-exclusion directly through our support team.
Self-Exclusion Request Form
Fill in your details — our team will get in touch within 24 hours.
Once self-exclusion is activated, the account cannot be recovered before the exclusion period ends. For urgent matters, please contact our 24/7 live chat service.
Where to Find Support
You are not alone. Your family, professional counsellors, and our support team are all here for you.
kella 88 Support
Our 24/7 live chat service is available in both Bengali and English. Our team is ready to help at any time with self-limits, exclusion, or any other matter. You can also reach us by email.
Family and Trusted People
Let a family member or close friend know about your situation. Making decisions together is much easier. Family support is one of the most effective ways to overcome problem gambling.
Professional Counsellors
Reach out to a mental health professional or addiction specialist. Various government and private organisations in Bangladesh offer counselling services for substance and behavioural addictions.
You can read more about our values and our commitment to player protection on our kella 88 About Us page. We believe that creating a safe and responsible environment is our core responsibility.
kella 88's Pledge
We do not allow any minor to register, and no account becomes active without age verification. The 21+ age requirement is more than a legal obligation for us — it is our ethical responsibility.
We do not present gambling as a source of income. Every promotion and bonus advertisement clearly states the wagering conditions, so that no member plays under a false impression.
Our support team is specially trained on responsible gambling. If we notice problematic patterns in a member's behaviour, we proactively reach out to them.
We never encourage any member to bet more or to keep playing in an attempt to recover losses. Responsible gambling tools are easy to access and can be applied without any questions asked.